Payment Methods
At Abtello, we aim to provide a secure and straightforward checkout experience. Available payment options are displayed during checkout and may vary depending on your device, location and the payment services currently available.
Accepted Payment Methods
We accept eligible credit and debit cards and other payment options displayed at checkout.
Depending on availability, these may include:
- Visa
- Mastercard
- American Express
- Supported digital wallets
- Other secure payment methods displayed during checkout
The payment options shown at checkout are the current payment methods available for your order.
Secure Payments
Payments are processed through secure third-party payment providers. Appropriate security measures are used to help protect payment information during transactions.
Abtello does not necessarily receive or store your complete credit or debit card details.
Payment Currency
Our UK store generally displays and processes orders in Pounds Sterling (GBP £) unless another currency is clearly displayed during checkout.
If your card or payment account uses a different currency, your bank or payment provider may apply its own exchange rate or additional charges.
Payment Authorisation
Payment must be successfully authorised before an order can be processed.
Your bank, card issuer or payment provider may perform additional security checks before approving a transaction.
If your payment is declined, please check that your billing and payment information is correct or contact your payment provider for assistance.
Billing Information
Please ensure that the billing information entered during checkout is accurate and corresponds with the information associated with your chosen payment method.
Incorrect information may result in a payment being declined or an order being delayed.
Payment Security & Verification
To help protect our customers and business, some transactions may be subject to additional security or fraud-prevention checks.
Where reasonably necessary, we may request additional information to verify an order before it is processed.
Refunds
Approved refunds are normally issued to the original payment method used when placing the order.
After we process a refund, your bank or payment provider may require additional time for the funds to appear in your account.
Please see our Refund & Returns Policy for further information about refund eligibility.
Need Help with a Payment?
If you experience a payment issue or believe you have been charged incorrectly, please contact us.
For your security, never send your complete card number, PIN or card security code by email.
Contact Us
Abtello
34 Watford Rd
Cotteridge
Birmingham B30 1NW
United Kingdom
Email: contact@abtello.co.uk
Phone: +44 7501 646216