Payment Methods
At Abtello, we aim to provide customers with a secure, simple, and convenient checkout experience.
Accepted Payment Methods
We accept the payment methods displayed as available during checkout. Depending on availability, these may include major debit and credit cards and supported digital payment options.
The exact payment methods available for your order will be shown at checkout before you complete your purchase.
Secure Payments
Payments are processed through secure payment providers integrated with our online store.
Abtello does not directly store your complete debit or credit card details.
Payment Authorisation
All payments are subject to authorisation by your bank, card issuer, or payment provider.
In some cases, additional verification may be required. If your payment is declined, please check that the information provided is correct or contact your payment provider for assistance.
Billing Information
Please ensure that the billing information entered during checkout is complete and accurate and corresponds with the information associated with your selected payment method.
Incorrect information may result in a declined payment or delay in processing your order.
Currency and Charges
Product prices and applicable charges are displayed on our website. Any shipping charges or other applicable costs will be shown before you complete your order.
Payment Confirmation
After a successful order, you should receive an order confirmation using the email address provided during checkout.
If you believe you have been charged incorrectly, please contact our customer support team with your order details.
Refunds
Approved refunds are normally returned to the original payment method used to place the order.
After a refund has been issued, additional processing time may be required by your bank, card issuer, or payment provider before the funds appear in your account.
For additional information, please review our Return & Refund Policy.
Contact Us
For payment or billing enquiries, please contact:
Abtello
34 Watford Rd, Cotteridge
Birmingham B30 1NW
United Kingdom
Email: contact@abtello.co.uk
Phone: +44 7501 646216